Remote Support
Use this page when a Network Data Services technician asks you to connect, so they can see your screen and help you work through the issue.
How it works
Your technician will guide you through each step of the session.
- Call our team or wait for your technician to contact you.
- Enter the code your technician gives you, or start a new session.
- Allow the connection when your computer asks for permission.
Only connect when you are working with our team. Never share a session code with anyone you do not know.
Need help first? Call us at (305) 669-2777 or submit a support request.