Last updated: October 21, 2026
Network Data Services (“Network Data Services,” “NDSI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit thendsigroup.com (the “Site”), contact us, or request support. It does not cover information we handle on behalf of clients under a service agreement; that information is governed by the agreement with each client.
Information we collect
- Information you provide. When you complete a contact or support request form, call, text, or email us, we collect the information you choose to share, such as your name, company, email address, phone number, preferred language, and the details of your request.
- Information collected automatically. When you visit the Site, we and our service providers collect technical information such as your IP address, browser type, device type, pages visited, referring page, and the date and time of your visit. We collect this through cookies and similar technologies, described in our Cookie Policy.
- Remote support sessions. If you start a remote support session through the Site, the remote support tool may collect information needed to connect to your device, such as a session code and device details. We only access your device when you start or approve a session.
We do not ask for passwords, payment card numbers, or Social Security numbers through the Site. Please do not include them in forms or messages.
How we use information
- To respond to your inquiry and provide the services or support you request
- To communicate with you in English or Spanish, according to your preference
- To schedule and follow up on consultations and support requests
- To operate, secure, and improve the Site, including understanding how visitors use it
- To protect against fraud, spam, and misuse of the Site
- To comply with legal obligations and enforce our agreements
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only:
- With service providers that help us operate the Site and our business, such as website hosting, form delivery, email, analytics, and remote support tools. They may use the information only to provide services to us.
- With technology vendors when needed to resolve a support request you have asked us to handle, and only to the extent necessary.
- When required by law, or to protect the rights, safety, and property of NDSI, our clients, or others.
- In connection with a merger, acquisition, or sale of all or part of our business, subject to this Policy.
Text messaging opt-in data and consent are not shared with third parties for their marketing purposes.
Analytics
We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies to collect information such as pages visited and time spent on the Site. You can learn how Google uses this information at policies.google.com/technologies/partner-sites and opt out with the Google Analytics Opt-out Browser Add-on.
Your choices
- Cookies. You can accept or decline non-essential cookies through the cookie banner and change your choice at any time using the “Cookie Settings” link in the footer. You can also block cookies in your browser settings.
- Text messages. Reply STOP to any text message to stop receiving texts. Reply HELP for help.
- Email. You can ask us to stop sending you non-essential emails at any time.
- Access, correction, and deletion. You can ask us to access, correct, or delete personal information you have provided through the Site by contacting us at the address below. We may need to verify your identity and may keep information we are required to retain by law.
Data retention
We keep inquiry and support request information for as long as needed to respond, maintain our business records, and meet legal and contractual requirements, then delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Third-party links
The Site may link to vendor websites and downloadable tools. We are not responsible for the privacy practices of those websites. Review their policies before sharing information with them.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it last changed. Material changes will be posted on this page.
Contact us
Network Data Services
4901 SW 74th Court, Second Floor
Miami, FL 33155
Email: info@thendsigroup.com
Phone: (305) 669-2777